Privacy Policy

Cellamount Inc. (“Company”) publishes this Privacy Policy to protect personal information and handle related requests promptly and appropriately.

Website inquiry notice
Information submitted through the website inquiry form is stored in the Company’s inquiry-management database and may be viewed only by authorized administrators. GPT-based inquiry management is not used.

1. Purpose of processing

We process personal information to receive and respond to inquiries about products and purchases, institutional adoption, software support, joint research and custom development, distribution and sales partnerships, media, investment, and other matters. We do not use it for other purposes without taking the steps required by law.

2. Information processed

• Required: name, organization, email, inquiry type, and message
• Optional: phone number and product of interest
• Automatically generated information may include IP address, access logs, and browser and device information.

3. Retention period

Inquiry information is retained for one year after the inquiry is closed and then destroyed without delay, unless a longer period is required by law or reasonably needed to handle a dispute.

4. Provision to third parties

We do not provide personal information to third parties in principle. If this becomes necessary, we will follow applicable law, provide the required notice, and obtain consent where required.

5. Processing service providers and overseas transfer

We use OpenAI Sites and its underlying cloud infrastructure to provide the website, receive and store inquiries, and authenticate administrators. Information entered by an inquirer may be transmitted over a network to and processed on infrastructure outside Korea as necessary to provide these services. It may be retained for one year after the inquiry is closed or for the period required under the service contract. We do not use separate GPT-based inquiry analysis or classification. Material changes to processors or methods will be disclosed through this policy.

6. Destruction

When the retention period expires or the purpose is achieved, personal information is destroyed without delay. Electronic files are securely deleted so they cannot be restored, and paper documents are shredded or incinerated.

7. Your rights and how to exercise them

You may request access, correction, deletion, suspension of processing, or withdrawal of consent. Send requests to the privacy officer’s email below; we will respond in accordance with applicable procedures and time limits.

8. Security measures

We limit access to personal information to what is necessary, manage accounts and access methods securely, and operate procedures for storing and destroying electronic documents containing personal information.

9. Cookies and behavioral information

We currently do not collect or use cookies or behavioral information for personalized advertising. If analytics tools are introduced, this policy will describe the information collected, purpose of use, and opt-out method.

10. Privacy officer

Controller

Cellamount Inc. (주식회사 셀라마운트)

Representative / Privacy Officer

Lee Jeong-Won (이정원)

Business registration no.

447-86-03802

Business address

Rm. 3205, Startup Incubation Center, 17, Chosundae 1-gil, Dong-gu, Gwangju, Republic of Korea (61452)

Contact

jwlee@cellamount.com

11. Remedies

For counseling or reports concerning privacy infringement in Korea, you may contact the Privacy Infringement Report Center at 118 or other competent privacy authorities.

12. Changes to this policy

This Privacy Policy takes effect on September 2, 2026. Changes and their effective date will be published on this website.

13. Lattiform 3D privacy notice

Lattiform 3D does not collect or transmit names, email addresses, precise location, user-selected STL save paths, STL file contents, or other directly identifying information to Company servers. Remaining free STL exports, selected paths, and files are processed locally on the user’s device.

Microsoft handles purchases, annual Export Pro subscriptions, payments, and license records for the Microsoft Store version. The app checks only whether a subscription is active, and the Company does not receive full payment-card information through the app. See the Microsoft Privacy Statement.

Local app data may be removed when the app is uninstalled or its data is cleared. Users manage exported STL files directly. Lattiform 3D is not intended to collect children’s personal information. Store transaction information for international users may be processed under Microsoft’s applicable terms and policies. We apply reasonable safeguards appropriate to the information handled, but no storage or transmission method can be guaranteed completely secure.

14. LOLOCam Mobile privacy notice

LOLOCam Mobile uses the phone’s built-in camera and a user-connected UVC USB camera for capture. Photos selected by the user are used for brightness and RGB analysis and tensiometry analysis.

• Photos, videos, time-lapse files, and analysis results are stored only on the user’s device or shared media storage.
• Photos captured or used for analysis are not collected by or transmitted to Company servers.
• The app does not require a separate account and does not use SDKs for advertising, user tracking, or behavioral analytics.

The “Full Tensiometry Manual” button opens a public Dropbox PDF in an external browser, where Dropbox’s terms and privacy policy may apply.

Local app data can be removed by uninstalling the app. Users can directly delete media and analysis results stored on the device. Questions about LOLOCam Mobile privacy may be sent to jwlee@cellamount.com.